Cookie Policy
This Cookie Policy applies to the website available at https://ciclogreen.com/ (the Website) and to the “Ciclogreen Incentives for Sustainable Mobility” App, both owned by Ciclogreen Move and Win, S.L., tax ID B90281502, with registered address at Avenida Sabino Arana, 8, 2nd floor, 48013 Bilbao, Spain (hereinafter, Ciclogreen or the Owner, interchangeably).
Accessing and browsing the Website or App involves the use and download of first-party and third-party cookies on the terminal equipment (computer, tablet, smartphone, etc.) used to access and browse it. Their purpose is to enable and optimize browsing and to analyze certain browsing behavior solely to evaluate our services and show you advertising related to your preferences based on a profile created from your browsing habits.
We encourage you to read this Cookie Policy carefully to learn more about how Ciclogreen uses this technology.
1. What are cookies?
Cookies are small data files received on your device from the Website you visit. They are used to record certain browsing interactions on a website, mobile application, or similar service by storing data that can later be updated and retrieved from your device. These files are stored on the User’s computer or device and contain data, generally anonymous, that is not harmful to the device. They are used to remember your preferences when you return to the website, such as the language selected during an earlier visit, login details, or page customization.
Cookies may also be used to record anonymous information about how a visitor uses a website, such as the website from which the visitor arrived or whether they used an advertising banner to reach it.
2. Consent
When you access the Ciclogreen Website or App, information about the use of this technology will be provided through the device or terminal equipment you use, and we will ask you to consent to it.
Please note that some cookies may be necessary for the Website or App to function. If you withhold consent, access may be prevented or the Website or App may not work properly.
You can also use the settings system or panel to accept or reject all cookies, manage your preferences, or make granular choices.
You may withdraw your consent to the use of this technology at any time. See section “4. How to change cookie settings or withdraw consent” of this Cookie Policy for more information.
3. Cookies used on our Website and in our App
We use cookies that are strictly necessary and essential to analyze our services and/or show you personalized advertising based on a profile created from your Website browsing habits, using secure areas, personalized options, and similar features.
The Website also contains links to external pages. Ciclogreen does not control the cookies used by these external websites. For more information about cookies used by social networks or other third-party websites, Users should consult those websites’ own cookie policies.
Specifically, and based on their purpose, Ciclogreen uses the following types of cookies on the Website:
a. Technical cookies: These help provide smooth and convenient browsing, ensure the proper operation and security of the Website and App, manage spaces, and enable advertising content on the Website and App. Examples include cookies used to maintain sessions and manage response times, performance, or option validation.
b. Analytics or measurement cookies: These provide information for statistical analysis of how Users use the page. They help us understand User preferences in order to improve our services and limit advertising impressions. Examples include analyzing the search terms Users employ to reach the page, studying the geographic area to which most Users belong, and limiting repeated advertisements on the Website and in the App.
c. Behavioral advertising cookies: These manage advertising spaces on the page so that each User receives advertising content aligned with their browsing habits and preferences, as well as with other information they provide while browsing.
If you choose not to accept cookies, we will not download any cookies except those permitted by law, such as language customization or technical cookies.
The following list groups the cookies used by Ciclogreen and identifies their type, source, information, and purpose, together with a link through which Users can access the Cookie Policies of their respective originating websites.
FIRST-PARTY COOKIES
| Cookies | Source | Information | Purpose | Output |
|---|---|---|---|---|
| Technical | Ciclogreen | User identification and cookie acceptance. | Used to store User session variables and test acceptance of the Ciclogreen Cookie Policy. | - |
| Technical | Ciclogreen | User identification, session variables, and status. | Used to maintain the User session and confirm that the Ciclogreen Website or App has been accessed correctly. | - |
THIRD-PARTY COOKIES (*)
| Cookies | Source | Information | Purpose | Output |
|---|---|---|---|---|
| Analytics or measurement | https://marketingplatform.google.com/about/ (Google LLC) | User identification, session start and end, calculation of time spent on the website, visit frequency, location, website browsing, referring URL, and measurement of visitor data collection. | Used to obtain statistics on Website visit and browsing habits, understand User preferences regarding variable options, tailor the User’s browsing experience, make browsing suggestions based on those preferences, and exchange information with other Google cookies. | Click |
| Analytics or measurement | https://www.google.com/intl/es/tagmanager/ (Google LLC) | User browsing on the Website. | Used to quickly administer, manage, and analyze tags within the Website and to measure User behavior and web traffic. | Click |
| Analytics or measurement | https://www.hubspot.es/ (HubSpot, Inc.) | Domain, date and time of visit, and session number. | Used to monitor Website visitors, verify User identity, manage sessions, and determine whether the browser has been restarted. | Click |
| Behavioral advertising | https://ads.google.com/intl/es_es/home/ (Google LLC) | User identification, location, website browsing, and measurement of visitor data collection. | Used to determine the success of advertising on other websites visited by the User and to recognize the User when they reach the Website through an advertisement placed elsewhere. | Click |
| Behavioral advertising | https://www.doubleclickbygoogle.com/ (Google LLC) | User interaction with advertising displayed on the website. | Used to segment advertising, show the User advertising based on their preferences, avoid repeated advertisements, and optimize advertising campaign results. | Click |
| Behavioral advertising | https://support.google.com/google-ads/answer/3124536?hl=en (Google LLC) | User identification and User interaction with websites. | Used to collect information and obtain reports on User preferences, browsing, and disaggregated data in order to show advertising that may interest the User. | Click |
| Behavioral advertising | https://www.facebook.com/ (Facebook, Inc.) | IP address, User identification, browsing, device location, and information provided by the User while browsing. | Used to show the User advertising that may interest them. | Click |
| Behavioral advertising | https://www.zendesk.es/chat/ (Zendesk, Inc.) | User identification, location, browser, and operating system used by the User. | Used to monitor and establish a direct communication channel through chat with Users who visit the Ciclogreen Website and use this feature. | Click |
(*) The information collected was provided by these third parties.
In addition to cookies, both we and the companies listed above may use “tracking pixels,” also known as web beacons or pixel tags. These are small transparent images embedded in the Website itself and therefore not stored on your device. They allow us to verify matters such as the number of visitors to a particular page or the technical browser configuration of the Users who access it. They are used for purposes similar to those described in the table above.
4. How to change cookie settings or withdraw consent
You may withdraw your consent to the use of cookies at any time. You can do so by:
– Managing cookie consent and your preferences through the settings panel available on the Website home page. You can also access it from here.
– Disabling or blocking cookie downloads through the specific features of your browser. The following list provides instructions and links for enabling, disabling, deleting, and managing cookies in each browser:
Safari. With Safari open, select Safari > Preferences > Privacy > Cookies and website data, then choose the desired option. For more information, https://support.apple.com/
Safari for iOS. In Safari, select Settings > Privacy & Security > Block All Cookies. For more information, https://support.apple.com/es-es/HT201265
Google Chrome. With Google Chrome open, select the Chrome menu icon > Settings > Show advanced settings > Privacy > Content settings > Cookies, then configure the options according to your preferences. For more information, https://bit.ly/467Qlgu
Google Chrome for Android and iOS. With Google Chrome open, select the Chrome menu icon > Settings > Show advanced settings > Privacy > Content settings > Cookies, then configure the options according to your preferences. For more information, https://bit.ly/467Qlgu
Internet Explorer. Select the Internet Explorer icon on the taskbar > Tools > Internet Options > Privacy, then customize the cookie settings according to your preferences. For more information, http://windows.microsoft.com/es-es/internet-explorer/delete-manage-cookies#ie=ie-11
Internet Explorer Mobile. With Internet Explorer Mobile open, select More > Settings, then customize the cookie settings according to your preferences. For more information, http://www.windowsphone.com/es-es/how-to/wp7/web/changing-privacy-and-other-browser-settings
Microsoft Edge. In the browser, select More > Settings > Advanced settings > Privacy and services > Cookies, then choose the desired option. For more information, https://privacy.microsoft.com/es-es/windows-10-microsoft-edge-and-privacy
Mozilla Firefox. With Firefox open, select Menu > Preferences > Privacy & Security > History > Use custom settings for history, then customize the cookie settings according to your preferences. For more information, https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-web
Mozilla Firefox Mobile. With Firefox open, select Menu > Settings > Privacy > Cookies, then customize the cookie settings according to your preferences. For more information, https://support.mozilla.org/es/kb/habilitar-o-deshabilitar-cookies-en-firefox-para-android
Opera. With Opera open, select Settings > Options > Advanced > Privacy & security > Content settings > Cookies, then customize the cookie settings according to your preferences. For more information, https://help.opera.com/en/latest/web-preferences/#cookies
Browsers are updated or changed over time. If the information or links above are out of date, your browser is not on this list (Konqueror, Arora, Flock, etc.), or you cannot find a way to manage cookies, consult the browser’s official Website or contact us.
If you have any questions, please write to us at info@ciclogreen.com or soporte@ciclogreen.com. You may also write to Ciclogreen Move and Win, S.L., Calle Reposo No. 3, 2°C, 41002 Seville, Spain.