Ciclogreen Privacy Policy

1. Data controller

The controller of the data collected is Ciclogreen Move and Win, SL, tax ID B90281502 (hereinafter, Ciclogreen), with registered address at Avenida Sabino Arana, 8, 2nd floor, 48013 Bilbao, Spain, owner of the Ciclogreen App and the Website https://ciclogreen.com/.

This Privacy Policy governs the collection and processing of personal data provided by Users when they access, browse, or use the features of the Ciclogreen App or the Website.

2. Disclosure of data to third parties for Users enrolled in organization plans

For Users enrolled in corporate sustainable mobility programs run by companies, city councils, or educational institutions associated with Ciclogreen, their data may be disclosed to the organization with which they are affiliated. The purpose of this disclosure is to allow the companies, city councils, or educational institutions to properly administer the incentives, registrations, challenges, discounts, or rewards they have agreed to as part of the services provided to them. This disclosure of data is, however, based on the User’s express consent.

Mobility data collected by the Ciclogreen app may be provided to third parties for mobility studies. The data supplied will always be anonymous, making it impossible to identify Users. For corporate programs purchased by organizations or other entities, the data will be processed as agreed with that entity and expressly consented to by the User when registering for the program.

3. Disclosure of data to third parties when redeeming rewards

When Users wish to redeem their “ciclos” for rewards, their User name and email address will be disclosed to the provider with which the User wishes to make the redemption so that it can be processed. If the User does not authorize this, they will not be able to redeem points. This disclosure of data is, however, based on the User’s express consent. Users may consult information about the providers and the conditions they impose at any time on the page and in the section for each reward.

4. User rights

Consent to marketing communications

By subscribing to our communications or giving your explicit consent, you agree to receive emails about our products, services, and news. This consent is voluntary and may be withdrawn at any time.

Right to unsubscribe

Every email we send includes a link to unsubscribe or change your communication preferences. You may also withdraw your consent at any time by contacting us directly at hola@ciclogreen.com.